Digital Forensics Dispatch

Rand McNally Cyberattack Cripples Web Services

December 8, 2020

Recently, Bleeping Computer reported on a cyberattack that has crippled the transportation technology company Rand McNally. While many consumers know of Rand McNally for their map and atlas products, those in the trucking and logistics world will know the company is very much online these days.

Rand McNally provides services that allow trucking fleet managers to map and optimize routes, GPS navigation and even network based electronic logging for individual trucks and drivers. Unfortunately for the company, many of these services were taken offline by the attack. This prompted the company to place banners on their website indicating their systems were down and that they were “upgrading our systems now and will be back up soon.”

Reports from the company indicate they are working with computer forensics specialists to investigate the full scope of the event. They have indicated that at this time no customer data is believed to have been accessible. However, online ordering and perhaps even more importantly their electronic trucking logging device platform is reportedly not working. These devices are a part of a federal mandate aimed at transportation safety issues. With the platform not working, fleets are having to use the deprecated system of paper driver logs until their systems can be restored. The company has not been able to provide an estimated date for the restoration of services.

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