Law in the Age of the Consumer: It’s the Model That Matters
Today’s consumers want services faster than ever, and the traditional legal service delivery model is no longer appealing to many in need of legal help. Erin Levine saw the need for her family law clients to have access to a simple, DIY approach to divorce that would save time and money and thus her successful platform, Hello Divorce, was born. The Digital Edge hosts Sharon Nelson and Jim Calloway talk with Erin about how lawyers can develop their own sustainable approaches to online legal services that meet the demands of the changing legal market. Erin shares insights on establishing a brand, staying relevant to today’s legal consumers, and avoiding burnout.