Sensei Officers Sharon Nelson and John Simek were recently quoted in an Virginia Lawyers Weekly article titled “Security tips for lawyers using Zoom” by Maura Mazurowski.
Social distancing has eliminated in-person interactions, causing lawyers to “meet” with clients through telephone calls or video conferencing.
One of the most popular video conferencing platforms is Zoom. Since the coronavirus outbreak, Zoom’s daily active users have shot up from approximately 10 million to 300 million as people use the platform for work meetings and social gatherings.
“[Zoom] is so successful because it’s very user friendly,” said Sharon Nelson, president of Sensei Enterprises, a digital forensics, information technology and cybersecurity firm in Fairfax. “The clients love it, the lawyers love it and it doesn’t take any time at all to get the basics down.”
Despite its popularity, Zoom has come under a lot of scrutiny in recent weeks as more and more users began reporting privacy violations, including “Zoom-bombing,” when uninvited attendees enter video meetings in an attempt to disrupt them.
In an effort to address an onslaught of security concerns surrounding its services, Zoom announced a series of security and privacy updates being rolled out throughout the next month. One of the most significant is the decision to pause all new features to focus on security during the COVID-19 surge in users–similar to decisions made by Microsoft and Google.
“Over the next 90 days, we are committed to dedicating the resources needed to better identify, address, and fix issues proactively,” Zoom founder and CEO Eric Yuan said in a blog. “We are also committed to being transparent throughout this process. We want to do what it takes to maintain your trust.”
According to John Simek, vice president of Sensei, “end-to-end encryption” is what users are most excited about.