Sensei’s Infrastructure Guardian (SIG) plan monitors your network 24 hours a day, 7 days a week.
Escalation templates are utilized to properly categorize system events and provide the appropriate notification for action. Monitoring includes:
- Server health
- Workstation health
- Critical services
- Disk space
- Server patch status
- Storage array health
When a problem is detected, an alert is immediately sent to our consultants, who then determine whether it’s a critical issue that needs emergency service, or whether it’s a non-critical issue which can wait to be addressed during a regular maintenance visit, thus saving you money.