Excerpt: Pete Banham, cyber resilience expert at Mimecast, commented: “Microsoft Office 365 was hit with major downtime on Friday, with customers around the world unable to access their services or admin portals. An operational dependency on the Microsoft environment creates business risks that need be addressed.” He went on to say that entities need to consider a cyber resilience strategy to allow them to recover from such an outage.
To Microsoft’s credit, it announced later the same day that it had fixed the authentication problem. Certainly, it didn’t solve the PR problem emanating from all the users who couldn’t login.
That certainly made us wonder how long an American law firm would be able to tolerate an Office 365 outage. This is an unsettling thought to many law firms which never thought about Office 365 being unavailable to them.