Sensei’s Sharon Nelson and John Simek’s helpful cybersecurity advice was included in a recent article “Lawyer Tech Tips: Technology FAQs for the New Normal” by Joan Feldman.
Sharon Nelson and John Simek: Upping Your Data Access and Cybersecurity
During the past several months of the coronavirus pandemic, we have helped many attorneys navigate the “new normal” in the practice of law. Here are some key areas of concern:
Is now a good time to migrate to the cloud? Attorneys hate the “it depends” answer. If you are having trouble remotely accessing the data required for competently representing your client, it may be time to consider moving some functions to the cloud. It still amazes us how many attorneys don’t have an integrated practice management solution. There are a ton of choices for cloud-based practice management. Now would be a good time to try several solutions to improve the efficiency of your practice. Here are several great candidates: Clio, Rocket Matter, MyCase, CosmoLex and Smokeball.
How about dealing with cybersecurity in the COVID-19 era? Home networks are three to five times more likely than the law firm network to contract some form of malware. The cybercriminals know that, too, and are specifically targeting users in a work-from-home environment. During the first several weeks of the pandemic, attorneys wanted to know what they needed to do to protect client confidential information while working from home. Now is a good time to up your security game.
Extending your law firm endpoint security to home users is a good first step. With the rise of ransomware attacks, you should also consider advanced endpoint protection. Endpoint detection and response (EDR) solutions combine real-time continuous monitoring and automated action based on the analysis of events. Many solutions are driven by AI and machine learning. We use a product by SentinelOne that blocks malicious activity and has the ability to roll back to a previous state. As an example, if ransomware starts to exfiltrate data and encrypt files, the EDR agent blocks the action. You can then roll back any encrypted file to a previous good state. Pretty amazing stuff. Endpoint detection and response should be part of every law firm’s arsenal against cyberattacks.