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by John W. Simek, Vice President of Sensei Enterprises, Inc.

Outlook Disappearing Content Bug

May 13, 2021

Say it isn’t so. You compose a thoughtful email message only to find out that all of the message text is deleted as it travels to the recipient(s). In other words, users are receiving a blank email. The bug impacts Microsoft 365 subscribers using the desktop app, although there have been reports with the web and mobile versions too. Lifehacker reported that Microsoft has determined the problem and issued a patch to fix it.

You may not even experience the problem if Outlook was automatically patched. Just to be safe, it is recommended that you manually check for any updates. Follow the directions in the post to make sure you have all updates installed.

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